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PRIVACY POLICY (GDPR-Compliant)

Last updated: 27.11.2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).


1. Data Controller

The data controller responsible for your personal data is:
Express Springs llc
Email: customer@express-springs.org
Address: Poltava region, village Zaliznychne, Magistralna St., 1/6


2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1. Data you provide directly

  • Name

  • Email address

  • Phone number

  • Information submitted through contact or registration forms

  • Any other data you choose to share

2.2. Automatically collected data

  • IP address

  • Device type

  • Browser type

  • Cookies (see section 7)

  • Pages visited & usage statistics


3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To operate and maintain the Website

  • To respond to inquiries and messages

  • To provide and improve services

  • To prevent fraud and ensure security

  • To analyze Website usage

  • To comply with legal obligations

We do not sell your personal data.


4. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on:

  • Consent (e.g., contact forms, newsletters)

  • Contract (if you engage our services)

  • Legitimate interest (website functionality, security, analytics)

  • Legal obligations


5. Data Retention

We keep your data only for as long as necessary for the purposes outlined above, unless a longer retention period is required by law.


6. Data Sharing

We may share your data with:

  • Service providers assisting with hosting, analytics, security

  • Legal authorities when required by law

All third-party providers comply with GDPR or equivalent protections.

We never sell or rent your personal data.


7. Cookies & Tracking Technologies

The Website may use cookies to:

  • enable basic functionality

  • analyze website traffic

  • improve user experience

You can control cookies via your browser or accept/deny them through a cookie banner (recommended for EU compliance).


8. Your GDPR Rights

You have the following rights:

  • Right to access your data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent at any time

To exercise any of these rights, contact us at [insert email].


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

  • unauthorized access

  • loss

  • misuse

  • modification


10. International Data Transfers

If data is transferred outside the EU/EEA, we ensure proper safeguards such as:

  • Standard Contractual Clauses

  • Adequacy decisions

  • GDPR-compliant security measures


11. Changes to This Policy

We may update this Privacy Policy periodically.
Updates take effect when posted on this page.


12. Contact

If you have any questions about this Privacy Policy or your data rights, contact us:
customer@express-springs.org
Address: Poltava region, village Zaliznychne, Magistralna St., 1/6

Customer reviews

“LLC "Express Springs" supplies general-purpose machine springs to our enterprise and has established itself as a reliable partner. Our enterprise, JSC "Novokramatorsk Machine-Building Plant," during the period of cooperation with LLC "Express Springs," has had no complaints regarding the quality of the products or the timeliness of deliveries. Each spring undergoes mechanical testing in the factory laboratory and is of high quality. All springs are delivered within very tight deadlines and are used in a wide range of equipment manufactured by our plant. No issues or defects in the operation of the springs have been found during the cooperation period.”

Maria Jones
JSC "Novokramatorsk Machine-Building Plant"

“LLC "Express Springs," located in the village of Zaliznychne, Poltava region, supplies springs for JSC "Dniprovahonmash" (Kam'yanske) and has established itself as a reliable supplier of spare parts for freight wagons. Deliveries are made within the established deadlines, accompanied by relevant documents confirming the quality of the products. No complaints or claims regarding the quality of the products or the timeliness of delivery have been received during the period of cooperation.”

Maria Jones
JSC "Dniprovahonmash"

“LLC "Metinvest-KRMZ" confirms that LLC "Express Springs" has established itself as a reliable, customer-oriented supplier. Throughout the entire period of cooperation, the tasks set were promptly resolved, and the stability of deliveries of high-quality springs was carefully monitored. It should also be noted that an emergency requirement for springs was fulfilled within a day. Considering the above, LLC "Metinvest-KRMZ" affirms the qualification of LLC "Express Springs" and recommends them for further cooperation.”

LLC "Metinvest-KRMZ"